What Our Clients Say About Our Services

Customer Reviews

Here we’ve compiled some of our reviews. At JP Carpet Cleaning Expert Floor Care, our clients mean everything. We love our clients, and we do our absolute best to provide the highest quality floor cleaning, restoration, installation, and repair services possible. We work with each of our clients to determine the best course of action for their floors and only do as much or as little as is required. Here are some of the thoughts our clients have to share about their experiences!

4.9

Based on 249 reviews

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Nathan

18:51 30 Dec 25

I’ve never had a company care so much about their work the way Peter does. I jokingly say, “I don’t want to mess up Peter’s floors,” because he honestly cares more about my floors than I do.

We had extremely messy wood floors from 200+ person parties, with baked-in gunk that I couldn’t get out. I even bought a low-end professional machine; it helped a little, but not nearly enough.

I hired Peter and his team, and they did everything they said they would, exactly when they said they would, and then went above and beyond.

I was out of town when they first started working and there was a water leak. Peter found it, called a plumber, went to the store for buckets, set up a fan to dry everything, and essentially saved my floors before he even started the job.

The final result is fantastic. I’ve already had several people come over and comment on how good the floors look. I’ve now hired Peter to do tile and grout work as well, and set up a recurring cleaning and maintenance plan to keep everything looking amazing.

It is so uncommon to find a company that communicates well, does what they say they will do, actually cares about the work, and is a fair price! I highly recommend them (if you couldnt tell, lol).

Shayla Womack

20:55 22 Dec 25

Jackie and her team were incredible. They were honest and upfront about what they could do for our office patio furniture and were completely transparent about not being able to get the furniture looking brand new. I appreciate how hard they worked to get it looking as good as possible though and I can’t wait to book them again!

Jackie Rodriguez

18:32 17 Dec 25

I normally do not post reviews, but this one is a must!
Spoke to Peter today with JP Carpet Cleaning to ask about
carpet cleaning for my elderly mother whose dog ruined her
carpet with urine. He was honest and recommended that if the
urine has soaked through the padding, it would not remove any of the odor. I appreciate his honest opinion and felt I needed to share his heartfelt honesty. This is so very hard to find in this day and time I will definitely be calling him when I need any of his services. Thanks, Peter!!!!

Diane

04:29 02 Dec 25

JP Flooring did a wonderful job. They are on time, professional, careful, knowledgeable, and fast. The quality of their work is outstanding. My engineered hardwood floor was prepped by hand, cleaned and refinished. I highly recommend this family- run business!

Alfonso Caballero

17:59 11 Oct 25

WOW! Talk about great customer service. These guys were amazing. Professional, kind, personable and great at their job. They came in and made my couch and area carpet basically new again. Such a great experience and amazing prices. Family owned and operated too.

Support small business, and if you need anything cleaned, contact these guys. You will not regret it. I will definitely be using them again. It sounds like I’m being dramatic but I’m so serious, it was a wonderful experience!

Kimberly Klein

16:35 31 May 24

Their customer service and quality was excellent. They were able to come to my home with a quick turnaround time and arrived right on schedule. Each technician was friendly and skilled, going above and beyond. Highly recommend.

Sherrie Bang

16:08 30 May 24

Always a pleasure doing business with JP carpet. Exceptional service including a very personal touch. They take great pride in what they do and it shows in the quality of their work. Always a great experience! High recommend! The big shout out to Jackie and Peter for the good work they do

Lelia Jones

23:18 24 May 24

I love me all ways Lancaster CA here at the arbor court apt building a tenant

Jerritt Dayhoff

16:45 23 May 24

Amazing! My carpets smell great. They were fast, kind, and courteous. Booking was so easy. I will 100% use them again.

Colin Sander

22:37 21 May 24

Peter / JP Carpet Cleaning & Expert Floor Care were great to work with, start to finish. Reasonable prices & a family business.

JP cleaned our Kitchen tile floor and countertop grout , backsplash. Regrouted a shower from 1927 by hand, because the tiles were stacked too tightly to use his normal grinding tools. The team finished quickly & Peter does much of the work himself, he is very physically strong & knows his stuff in regards to floor, tile, renovation, etc.

Can do jobs big & small, longtime in business, highly reccomend !

Carlos VanNatter

18:37 13 May 24

Looks great. The grout looks beautiful, like new.

Silvia Katzman

03:31 11 May 24

Prompt professional and efficient service ❤️❤️ We highly recommend them!!!

Debbie Ryan

12:55 09 May 24

My rugs look great and the service was fast and friendly!

Leah Sanderson

18:58 02 May 24

Very fast efficient and on time. Reasonable price .

Peter Underwood

16:30 02 May 24

Jacqui and her team do a completely marvelous job. They quore a fair price for cleaning Persian carpets and can handle carpets from as small as prayer rugs to huge Turkish area rugs. They are very careful with delicate cotton and wool carpets. Where possible they can do delicate repairs. They pick up and return precisely on time and bring back expertly cleaned rugs with beautiful vibrant colours we have used them several times and have been totally pleased with all aspects of this first class company!! They are very friendly as well!
Peter James Underwood ll

Marcia Chapnick

01:11 19 Apr 24

On time to the minute. Polite, experienced and very pleasant to have in my home. J & P are like a "Punch and Judy" show!!!!

Marisa Ravel

17:04 11 Apr 24

Great family business! Used them many times for pet stains and they also do flooring! Highly recommend!

Tony Espinoza

21:00 22 Mar 24

Great service and fast! Friendly and very clean work!

Mary Smith

20:45 21 Mar 24

They have cleaned my house several times, and I love their fast service. Best carpet cleaning company.

Storyophonic Podcast

15:28 14 Mar 24

Our living room rug which is wool looks as beautiful as the day we laid it down! So impressed with JP! Thank you

Sepi Balini

19:06 13 Mar 24

I got a recommendation to use JP carpet from a Facebook group and I'm BEYOND impressed. My family is in the rug cleaning business and we were all shocked at their service. Customer service was incredible. Their work was impeccable. My carpet was full of poo and pee spots courtesy of my 14 year old dog. All the stains are gone!

Chrissy Sandman

18:16 09 Feb 24

Peter Shams is a true expert! He is passionate and very knowledgeable about tile and grout repair. He is a perfectionist and will work until the job is done right. I had a bad contractor incorrectly install glass tiles in two bathrooms due to using the wrong type of grout. Due to his years of experience, Peter was immediately was able to identify that the cause of the problem was because they used the wrong type of grout that was incompatible with glass tile. In one of the bathrooms he was able to remove the old grout and replace with new while keeping the tile in tact and not damaged. In the other bathroom, it was unsafe and the tiles were falling off. He was skilled at the demolition and gave me a fair price for a complete tile reinstallation. He does the work himself and really cares. It is also a family business and his wife Jackie and two daughters were pleasant to interact with while they helped him to clean tiles in order to get the job done faster. He went above and beyond to help complete the job in a high quality way while saving me money, which he did by personally doing extra work like re-installing a shower door. He even helped to give me advice to file a claim with my old contractor to get some money back. Overall, I would definitely recommend.

Kerri Kasem

20:33 03 Jan 24

I have been using JP Carpet for almost 10 years and the service is not only top-notch but Jackie and her team are friendly, on time, and truly care.

They not only do my rugs but also my upholstery and they look brand new every time!

Frank Gieb

16:52 30 Dec 23

JP Carpet is the best! I had them come clean my shower and they always deliver great results

Debbie Forstall

01:27 28 Dec 23

Super impressed! They are very professional, and did a fantastic job. From the first phone call to the last detail…I highly recommend them.

Souren Kasparian

21:57 18 Dec 23

The service and attention to detail were great, could not be more satisfied !!

Sabaea Wynter

18:44 30 Nov 23

JP Carpet Cleaning Expert has been our go-to service for years, particularly for their exceptional wood floor cleaning. They have consistently brought a new life and shine to my hardwood floors, making them a centerpiece in our home. Their expertise doesn't stop there; they've also provided top-notch grout cleaning, furniture cleaning, and have rejuvenated my wood furniture beautifully. Their comprehensive care and attention to detail in every aspect of their service is truly commendable. I wholeheartedly recommend them for anyone looking for a reliable and expert cleaning service.

Timeless Aesthetics & Laser Clinic

01:59 21 Nov 23

I wanted to take a moment to express my gratitude for the exceptional service you provided. Choosing your company was truly one of the best decisions we have ever made. From the very beginning, the customer service we received was outstanding, and it continued throughout the entire process.

Your team demonstrated a level of knowledge and expertise that was truly impressive. The way they meticulously performed the service was beyond our expectations. Our carpets have never looked better, and we are so grateful for the care and attention to detail that was put into the cleaning process.

I would not hesitate to recommend JP Carpet Cleaning Expert Floor Care to my friends and family. Your professionalism, expertise, and exceptional customer service set you apart from other companies in the industry. Thank you for providing such a positive experience and for exceeding our expectations.
~Gohar

Bern Cohen

19:48 09 Nov 23

Jackie and her crew were prompt, efficient and thorough. She is very personable and provided excellent tile cleaning service at a very reasonable price!

Harmony Paticoff

16:36 16 Oct 23

I had Peter come to restore some travertine in my bathroom I had inadvertently trashed. He was on time for the appointment (after a text saying he was on his way) and got to work immediately. After about 45 minutes, the tile looked good a new. You can’t tell it was ever damaged. I had gotten quotes from two other tile restoration companies and JP Carpet gave me the best price. Highly recommend JP Carpet Cleaning!

Jacqui Logan Dres

02:19 20 Sep 23

Our saltillo tiles had not been refinished in 29 years and were in really bad shape. JP refinishers cleaned, stained and sealed our tiles to look almost brand new. We are thrilled with the result.

Gary Shapiro

17:31 10 Aug 23

always on time. extremely friendly and efficient.

Kathleen Schwartzman

18:00 16 Jul 23

Jackie and her crew were fast and efficient. Glad I found them. They were very capable and I definitely recommend them.

maxine and David adelson

16:55 10 Jul 23

Jackie is fabulous carpet cleaned . Very neat and I would recommend JP Carpet Cleaning to anyone in need of carpets cleaned. Thank you Jackie as always maxine and david

Tracy Sula-Wang

16:49 29 Jun 23

I had an overall excellent experience working with JP Carpet Cleaning! We were looking to have the grout cleaned in our kitchen and bathroom. I was impressed immediately by their friendliness on the phone and availability to come to us within the next day. The next morning, the team was on time and extremely efficient. I've never seen our tile look so clean! I found out later that it is a husband/wife team - Both are extremely personable and easy to work with. I highly recommend them!

Ali Akhavan

07:07 23 May 23

This time would be second time since last year I called J&P services ! Staff are very professional and responsible ! I’m very happy with their service ! I would definitely recommend them to all friends and family! Whoever needs j&P services! Jackie and pedram thanks for great service!
Ali

Kim Krowne

19:07 26 Dec 22

The process of booking over the phone was really easy and they were able to schedule us very quickly. Jackie and team were lovely, professional and worked fast. Results were as good as we could expect. Will definitely use them again!

As a local business, we thrive on kind words from our loyal customers. We’ve provided only a small subset of these reviews on our website, as adding all of them would be unwieldy. Regardless, we do want you to feel comfortable when you make your decision for the right professional carpet cleaning and floor restoration service for your home. As such, we invite you to visit our Google listing, yelp page, Angi’s list, BBB listing, the Chamber of Commerce, and anywhere else folks share their opinions to read more reviews for JP Carpet Cleaning Expert Floor Care.

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+1 818-263-9314

info@jpfloorcare.com

What Our Clients Say About Our Services

Customer Reviews