Effective Date: July 27, 2026
Welcome to the JP Carpet Cleaning Expert Floor Care website. These Terms and Conditions explain the rules for using our website, reviewing our service information, and submitting an estimate or appointment request.
Throughout these Terms, “JP Carpet Cleaning Expert Floor Care,” “JP Floor Care,” “we,” “us,” and “our” refer to JP Carpet Cleaning Expert Floor Care. “You” and “your” refer to anyone who visits or uses our website.
By using this website, you agree to these Terms and Conditions. Please do not use the website if you do not agree with them.
Our website provides general information about our cleaning, repair, restoration, and floor-care services. Visitors may use the website to:
Learn about our services and service areas.
Request an estimate.
Request an appointment.
Send us questions, photos, and information about a potential project.
Contact our business.
The information on our website is provided for general informational purposes. It does not replace an in-person inspection, written estimate, invoice, or service agreement.
JP Carpet Cleaning Expert Floor Care provides professional cleaning and floor-care services, including carpet cleaning, upholstery cleaning, tile and grout cleaning, grout repair, stone restoration, wood floor care, and related residential and commercial services.
Service availability may depend on your location, the type and condition of the surface, accessibility, scheduling, and the equipment or materials required.
Descriptions, photographs, videos, examples, and before-and-after images on our website are provided to explain our services. They do not guarantee that every surface, stain, odor, discoloration, damaged area, or flooring material will produce the same result.
You may use our website to request an estimate. To help us provide useful information, you agree to provide accurate details about:
The type of service needed.
The size and number of areas.
The condition of the carpet, flooring, upholstery, tile, grout, or stone.
Known stains, odors, pet-related conditions, damage, or previous treatments.
Access, parking, stairs, elevators, or other site conditions.
Any photographs or videos you choose to submit.
An estimate provided from photographs, measurements, descriptions, text messages, emails, or telephone conversations is preliminary unless we specifically state otherwise in writing.
Pricing may change after an on-site inspection if the actual size, condition, material, access requirements, damage, contamination, staining, repair needs, or requested scope differs from the information originally provided.
Before beginning work, we will explain any material pricing or scope changes whenever reasonably possible.
Submitting a booking or appointment request through the website does not automatically confirm your appointment.
An appointment is confirmed only after you receive confirmation directly from us by telephone, text message, email, or another approved communication method.
Requested dates and arrival windows are subject to availability. We may need to suggest another date or time based on scheduling, service location, job requirements, traffic, weather, equipment availability, or other circumstances.
Any cancellation, rescheduling, deposit, payment, or access requirements applicable to your appointment will be included in your confirmation, estimate, invoice, or service agreement.
These website Terms apply to your use of the website. Your actual cleaning, repair, restoration, installation, or floor-care project may be governed by additional written documents, including:
An estimate or proposal.
A work authorization.
An invoice.
A payment or deposit agreement.
A written service agreement.
Project-specific terms and conditions.
When a project-specific document conflicts with these website Terms, the project-specific document will control the actual services being performed.
When you submit an estimate, appointment, or contact request, you authorize us to contact you about that request using the telephone number, email address, or other contact information you provide.
We may contact you to:
Ask questions about the requested service.
Request photographs, measurements, or additional information.
Provide an estimate.
Confirm or reschedule an appointment.
Discuss the project before, during, or after service.
Send invoices, receipts, or service-related updates.
Submitting a service request does not automatically enroll you in promotional marketing communications.
Standard telephone, text-message, or data charges from your service provider may apply.
JP Carpet Cleaning, Inc. sends text message updates and responses to consumer customers about pricing and products offered at www.jpcarpetandfloorcare.com.
When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel. You can cancel this service at any time. Just text “STOP” to (818) 412-7749. After you send the message “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending you messages again. If at any time you forget what keywords are supported, just text “HELP” to (818) 412-7749.
After you send the message “HELP” to us, we will respond with instructions on how to use our service and how to unsubscribe. Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). Carriers are not liable for delayed or undelivered messages. If you have any questions regarding privacy, please read our [privacy policy].
You are responsible for the information, photographs, videos, measurements, and other materials you submit through the website.
By submitting content, you confirm that:
The information is accurate to the best of your knowledge.
You have permission to submit the photographs or other materials.
The content does not violate another person’s privacy or intellectual-property rights.
The content is not unlawful, threatening, fraudulent, or harmful.
We may use submitted information to evaluate your request, communicate with you, prepare an estimate, schedule service, and maintain appropriate business records.
We will not use customer photographs for advertising or public promotional purposes without permission when permission is required.
You agree not to:
Use the website for unlawful or fraudulent purposes.
Submit false requests or impersonate another person.
Attempt to interfere with the website’s security or operation.
Introduce viruses, malicious software, or harmful code.
Attempt to gain unauthorized access to our website, systems, or customer information.
Copy or republish website content for commercial use without permission.
Use automated tools to scrape or collect website information without authorization.
We may restrict access to the website when we reasonably believe someone is misusing it or creating a security risk.
Unless otherwise stated, the written content, photographs, graphics, logos, videos, service descriptions, and website design are owned by or licensed to JP Carpet Cleaning Expert Floor Care.
You may view and print website content for your personal, noncommercial use. You may not reproduce, sell, modify, republish, distribute, or use our content for commercial purposes without written permission.
Company names, logos, photographs, and other identifying materials may not be used in a way that suggests endorsement, affiliation, or sponsorship without our authorization.
We welcome honest reviews, comments, and feedback about your experience.
Nothing in these Terms is intended to prevent you from sharing an honest opinion or review. However, you remain responsible for content that is knowingly false, unlawful, threatening, harassing, defamatory, or that improperly discloses another person’s private information.
When you voluntarily send us suggestions or feedback, we may use that feedback to improve our website or services without owing compensation.
Our website may contain links to third-party websites, scheduling tools, review platforms, social-media pages, maps, payment services, or other outside resources.
We do not control these third-party services and are not responsible for their content, availability, security, privacy practices, or terms. Visiting or using a third-party website is at your own discretion and may be governed by that provider’s policies.
We work to keep our website helpful, accurate, and available. However, we cannot guarantee that:
The website will always operate without interruption.
Every page will be free from errors.
All service descriptions or availability information will always be current.
The website will be free from viruses or other harmful components.
Every message or request submitted through the website will be received successfully.
If you do not receive a response to an estimate or appointment request, please contact us directly at 818-412-7749.
We may update, remove, or correct website content at any time.
The website and its content are provided on an “as available” basis.
To the fullest extent permitted by law, we disclaim warranties relating solely to the operation of the website, including implied warranties of merchantability, fitness for a particular purpose, and noninfringement.
This section does not eliminate any warranty, responsibility, or consumer right that cannot legally be excluded.
Any warranties or service commitments relating to a specific project must be stated in the applicable written estimate, invoice, or service agreement.
To the fullest extent permitted by law, JP Carpet Cleaning Expert Floor Care will not be responsible for indirect, incidental, special, punitive, or consequential losses resulting solely from:
Your use or inability to use the website.
Your reliance on general website information.
Temporary website interruptions.
Unauthorized access caused by circumstances outside our reasonable control.
Third-party websites or services.
Nothing in these Terms limits responsibility that cannot legally be limited or excluded under applicable law.
Claims relating to services performed at your property will be governed by the applicable estimate, invoice, work authorization, or service agreement.
To the extent permitted by law, you agree to be responsible for claims, costs, or damages caused by your unlawful misuse of the website, violation of these Terms, or infringement of another person’s rights.
This section does not apply to claims caused by our own wrongful conduct.
Your privacy is important to us. Information submitted through our website will be handled according to our Privacy Policy.
Please review our Privacy Policy to understand what information we collect, why we collect it, how it may be used, and the choices available to you.
These Terms and our Privacy Policy are separate documents.
Our website is intended for adults seeking information about home, property, or commercial cleaning and floor-care services. It is not directed toward children under 13.
Children should not submit personal information through the website.
We may update these Terms when our website, services, or business practices change.
The updated version will be posted on this page with a revised effective date. Changes will apply going forward and will not retroactively change a previously signed estimate, invoice, or service agreement unless both parties agree in writing.
Your continued use of the website after updated Terms are posted means you accept the updated version.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
Any legal proceeding relating specifically to use of this website will be handled in an appropriate state or federal court located in Los Angeles County, California, unless applicable law requires a different location.
If any part of these Terms is found to be unlawful or unenforceable, that portion will be limited or removed only to the extent necessary. The remaining portions will continue to apply.
If we do not immediately enforce a provision of these Terms, that does not mean we permanently waive the right to enforce it later.
Questions about these Terms and Conditions may be directed to:
JP Carpet Cleaning Expert Floor Care
Website: www.jpcarpetandfloorcare.com
Telephone: 818-412-7749
Email: info@jpfloorcare.com
